Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

SKILLS

EXPERIENCE

1993-Present Silver Guard Insurance Agency
TRAINING COORDINATOR
Develop training curriculum,aids and materials to instruct staff in division operations,corporate policy and procedure,and to maintain on-going personnel development in knowledge of current practices,increase job performance skills and maintain quality assurance for al office operations.

1991-1993 Orange community medical center
MANAGER
Managed and supervised daily credit and collections operations with responsibility for client billing and managing free care peograms.Controlled operating budget and contributed to overall budget planning.Analyzed accounts status and implemented appropriate collections procedures;facilitated clear communications with service vendors;worked effectively with attorneys in cases involving legal proceedings.

1987-1991 Contemporary Temps
ASSISTANT MANAGER
Collected insurance statistical data;implemented cost avoidance programs and conducted training of temporary employees in billing procedures,goverment benefits programs,health card benefits issues,and insurance industry regulations.

EDUCATION

Bachelor of science in business administration,1988
Coker College-Hartsville,SC